SHIPPING TIME

We typically ship within 4-6 business days but please see your email confirmation for our exact shipping times for your order. Your email will state your shipping date and will go to the PO the date marked on that email. Please the allow 24 hours for your tracking to be updated by the PO.

DURING SALES TIMES ARE EXTENDED – please check your email for accurate info.

 

CANCELLATIONS

Cancellations must be made with 24 hours of being placed.

During sales cancellations must be made within 12 hours as we start printing immediately.

 

RETURNS

INSERTS/VINYL COVERS/PLASTIC DASH SLEEVES/JUMP BANDS

Orders are printed per order but we do understand mistakes happen.

If you ordered an incorrect size or item:

  • An email must first be sent to contact@the1407planners.com for approval 
  • Must be returned within 10 business days to: 3 N Ridge Ave, Troy, OH 45373
  • Your return MUST include the order number
  • When the item is received you will receive a refund to your original method of payment
  • Return shipping is the customers responsibility - shipping with tracking is the best way to ensure we receive it
  • Entire orders are non-returnable 
  • Subject to a 20% restocking fee
  • If you changed your mind on size, consider selling on a B/S/T group!
  • Last chance/Clearance items/Grab Bags are final sales and no returns accepted

LEATHER COVERS

  • An email must first be sent to contact@the1407planners.com for approval 
  • Must be returned within 10 business days to: PO Box 913, Troy, OH 45373
  • Your return MUST include the order number
  • When the item is received you will receive a store credit
  • Sampler book MUST be returned with the cover or you will be deducted $5.95 from refund
  • Return shipping is the customers responsibility - shipping with tracking is the best way to ensure we receive it
  • Covers are subject to a 20% restocking fee (if approved for payment return)
  • If you changed your mind on size, consider selling on a B/S/T group!
  • Last chance are final sales and no returns accepted

PRE-ORDER ITEMS/PRINTED COVERS/TO-GO KITS/MONTHLY KITS

  • Returns are not accepted
  • If you changed your mind, consider selling on a B/S/T group!